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Bank Operations QC Manager

MidFirst Bank

Oklahoma City, OK
Job Code:
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Job Details

Job Title: Bank Operations QC Manager
Company: Midfirst Bank
Jobid: 9476_d1
Job Type:
Location: Oklahoma City, OK 73101


Position Description:

The Bank Operations QC Manager is responsible for the design, implementation, and management of the Operations QC Plan.

Specific responsibilities include:
Create a QC framework and process that includes unified taxonomies, assessment tools, data and reporting tools
Document quality and compliance standards by studying product, consumer, and regulatory requirements with business unit management
Create inventory of policies and procedures that serve as controls, ensuring management is aware of and agree with key controls
Establish inspection standards, devise testing methods and procedures
Establish documentation standards for inspection results, rework processes, and overall performance
Track and monitor corrective actions
Prepare quality management reports by collecting, analyzing, and summarizing information and trends
Engage and meet regularly with audit and compliance to review and design testing scenarios/strategies, develop and execute testing plans and report any feedback in a structured format for management
Monitor regulatory environment, review new and revised regulations and standards, and establish a continuous cycle of improvement of the QC Plan
Provide recommendations on addition and / or deletion of key controls, or the review of key controls, based the organization’s risk appetite
Maintain a positive working relationship with business unit management
Maintain QC staff by recruiting, selecting, orienting and training employees
Maintain QC staff job results by coaching, counseling, planning and appraising job results
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing professional networks
Assist with projects for new products, features or services to ensure that appropriate controls are identified for review
Provide assistance with policy, procedure or control changes related to regulatory or legal changes and/or findings
Prepare and respond to regulatory agencies
Perform miscellaneous duties as assigned.

Position Requirements:

The ideal candidate will have experience in quality control, quality assurance, compliance testing or audit roles for financial services company. This position requires:
Management experience
Working knowledge of regulations and standards in banking and finance
Strong attention to detail
Ability to keep information confidential
Ability to manage processes
Self-starter and self-directed worker
Ability to analyze information
Technical understanding
Developing standards
Dealing with complexity
Problem solving
Strong oral and written communication skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job ID:9476



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