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Central Loan Documentation Manager

First Fidelity Bank


Location:
Oklahoma City, OK
Date:
09/21/2017
2017-09-212017-10-21
Job Code:
543
Categories:
  • Financial Services
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Job Details

Careers - First Fidelity Bank N.A.

Central Loan Documentation Manager

Location: 39th Expressway
Department: Loan Operations
Specific Hours: M-F 8am-5pm
Avg. Hours (Per week): 40
# of openings: 1
Type: Full-Time
FLSA Status: Exempt
Travel:

Description

At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay and paid time off for work/life balance. We are dedicated to giving back to the communities we serve, and we encourage our employees to participate in charitable giving and volunteer opportunities. One of our Core Values is to provide a caring place to work where people truly enjoy coming to work each day. Colleagues of First Fidelity Bank take pride in working here, make lasting friendships and have fun!

SUMMARY

This position is primarily responsible for managing the preparation, delivery, and accuracy of loan documentation for all branches of the bank. Specific responsibilities include managing the personnel and documentation preparation systems used in creating consumer and commercial loan documents for the bank.  Manages the documentation; directs the personnel and processes used to ensure accurate and compliant loan disclosures and collateral documents – and ensures the delivery of those documents in a timely manner. Manages the loan documentation scanning function, ensuring all loan related documents are imaged and indexed in a timely and accurate manner.  Manages the systems and personnel responsible for tracking and reporting loan documentation exceptions and develops procedures to minimize the number and severity of documentation exceptions; assists in the conversion of acquired commercial and consumer loan portfolios.  Establishes, maintains, and manages Quality Assurance programs related to commercial and consumer documents; Responsible for resolving systems issues between various server-based applications and the bank’s service provider.

PRIMARY DUTIES/RESPONSIBILITIES:

This list includes the current primary responsibilities of this position.  It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

  • Manages the work of the doc prep personnel; determines work priorities; schedules work assignments; selects, orients, trains, and evaluates work performance of subordinates; assures processing deadlines are consistently met; fully responsible for hiring staff, counseling, and other personnel actions. Assists in daily operations as needed to meet daily deadlines.
  • Acts as liaison between Loan Doc and Loan Review personnel Commercial Relationship Managers and Portfolio Managers to determine, address and resolve loan documentation issues. This responsibility is to effectively allow doc prep and review to minimize the number and severity of documentation exceptions, ensure regulatory compliant documentation, and provide high quality collateral documentation.
  • Identifies, develops, and recommends revision of internal standards, policies, operating procedures, and new programs to improve efficiency; provides staff with clear concise written guidelines; minimizes losses through effective internal controls.
  • Makes decisions based on what is best for clients, account officers, and the Bank; assures quality customer service to all loan customers; has authority to take calculated risks after evaluation of pros and cons.
  • Allocates resources to support new departmental projects – conversions, acquisitions, new product development, processing system updates, etc.  Works closely with the Department Director, Sr. Credit officer, and others to assure seamless transition between old and new systems and procedures.
  • Represents the Loan Doc unit in meetings with branch offices, account officers, department managers, etc.; organizes formal staff meetings.
  • Coordinates employee development; provides open communication with staff; ensures that all employees are informed of upper management decisions; makes staff meetings and employee development a high priority; identifies training needs of department.
  • In conjunction with the Department Director, serves as lead compliance contact for Loan Operations department in coordination with the bank’s Compliance Officer. Responsible for thorough knowledge and management of policies/procedures essential to the bank’s compliance with the following regulations: Reg B – Equal Credit Opportunity Act; Reg. C – Home Mortgage Disclosure Act; Reg. Z – Truth in Lending and Competitive Equality Banking Act; Flood Disaster Protection Act; and Real Estate Settlement Act (RESPA).
  • In conjunction with the Department Director, provides resources to bank personnel to assure compliance with assigned regulations. Efforts include: answering questions, implementing new or revised policy/procedure, assessing risk related to internal regulatory decisions, utilizing the bank’s Compliance Officer for authoritative assistance, and communicating with regulatory agencies as appropriate.
  • Responsible for administrating the bank’s loan platform. Responsibilities include setting up new users, new products, testing and implementing periodic releases, and resolving issues as they arise.
  • Manages the loan documentation scanning function, ensuring all loan related documents are imaged and indexed in a timely and accurate manner. 
  • Manages the process for force placing hazard insurance, including sending advance notifications letters to clients and force placing insurance, as necessary.
  • Responsible for the administration of the bank’s direct consumer real estate ordering process through the bank’s vendor. Tasks include setting up new users, setting up new appraisers, being the contact for appraiser questions and ordering out of area appraisal, as the need arises.

QUALIFICATIONS

EXPERIENCE REQUIREMENTS:

  • At least two years experience in loan servicing or equivalent.

EDUCATION REQUIREMENTS:

  • Minimum of  five  years experience in a loan documentation position.
  • Two to four  years supervisory/managerial experience

Must be able to work within a routine office environment.

ADDITIONAL INFORMATION

SUPERVISORY RESPONSIBILITY: Yes

AA/EOE M/F/D/V MEMBER FDIC




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