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Collections Representative

Loves


Location:
Oklahoma City, OK
Date:
06/23/2017
2017-06-232017-07-22
Job Code:
 85462
Categories:
  • Customer Service
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Job Details

Collections Representative
Collections Representative
Location:  Oklahoma City, OK, US, 73120

Req ID: 85462

BASIC PURPOSE: The collector is responsible for monitoring customer payment activity and contacting the customer for payment resolution.   

 

MAJOR RESPONSIBILITIES:

  • Works with customers to resolve past due balances, primarily via telephone.
  • Research and resolve customer disputes.
  • Assist with client liquidations. 
  • Assist Accounts Representatives with verification of account balances as needed.
  • Investigate returned payments.
  • Other duties assigned as needed.

 

EDUCATION AND EXPERIENCE:

  • Education:
    • HS Diploma or equivalent required
  • Experience:
    • 1-3 years commercial collection experience preferred. Customer service or call center experience helpful.

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills: (examples below)
    • Ability to make 50+ collection calls per day.
    • Ability to reprioritize throughout the day as demands change.
    • Excellent phone skills.
    • Excellent dispute resolution and problem solving skills.
    • Knowledge of Microsoft Office
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.

 

 


Love's Family of Companies encourages growth within the Company and the development of it's employees. Please make sure you have supervisor or manager approval prior to applying for a different position within the Company. If you have any questions, please contact your recruiter.

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment these values will not only continue our legacy of growth, it will also ensure your successful career.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Call Center Representative, Customer Service Representative, Collections, Accounts Receivable, Call Center, Customer Service, Finance

Taking care of our customers and taking care of our people every day!

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