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Customer Care Service Representative

MidFirst Bank

Oklahoma City, OK
Job Code:
  • Customer Service
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Job Details

Job Title: Customer Care Service Representative
Company: Midfirst Bank
Jobid: 9887
Job Type:
Location: Oklahoma City, OK 73101


Position Description:

Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the country. We are looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented call center environment. As a Customer Care Service Representative, you will be responsible for assisting our customers by telephone to address and resolve their home mortgage servicing needs in a timely manner.

Some of the many reasons to join our team include:

Comprehensive compensation package – medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
Standard working hours scheduled from 8AM–5PM, Monday through Friday
Bilingual candidates fluent in both Spanish and English will earn an additional $1.00 per hour
Extensive classroom-style and on-the job training programs in home mortgage and communications
Friendly business casual atmosphere

Position Requirements:

Must enjoy helping others by phone, be detail-oriented, adapt well to change, able to multi-task, dependable, and have experience using a personal computer. Competent typing skills are also required to be successful in this role. Candidates with previous customer service or call center experience are strongly encouraged to apply.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job ID:9887

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