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Customer Enrichment Supervisor

MidFirst Bank

Oklahoma City, OK
Job Code:
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Job Details

Job Title: Customer Enrichment Supervisor
Company: Midfirst Bank
Jobid: 9413
Job Type:
Location: Oklahoma City, OK 73101


Position Description:

The Customer Enrichment Supervisor is responsible for leading a team that delivers financial counseling and education events in the community, primarily with college students.

The team will participate in college orientation and serve as student financial coaches. They will coach assigned students throughout their college career on financial matters, such as budgeting, building credit, and managing student loans. The staff will be tasked with reaching out to assigned students on a regular basis.

The team will proactively seek opportunities on campus and within the community to promote financial literacy, conduct workshops, serve as guest speakers, and participate in financial related events.

The supervisor will perform the above duties, plus oversee the team, including scheduling, training, performance reviews. In addition, the supervisor will serve as the liaison with community and university partners and event recipients to ensure the desired result is delivered.

Position Requirements:

Bachelor’s degree in business, education, counseling, or other related field
Strong oral and written communication skills, including 2 years of experience in public speaking, teaching, or training facilitation
Knowledge of and passion for financial education concepts, including budgeting, credit, identity theft, and student financial aid
Business software skills, including Word, Excel, and PowerPoint, to prepare reports, presentations, and analyses

Outgoing personality with the desire and ability to establish and foster relationships in the community as a means to establish and promote financial coaching and education opportunities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job ID:9413



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