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11 days old

Customer Service Representative (CSR)

Seminole, Oklahoma
  • Job Status
    Full Time












Customer Service Representative

Seminole, OK          






Ideal candidate is seeking long term employment with room for advancement, is committed to providing world class customer service while complying with policy and procedure, and has an outstanding personality.



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Products Sales and Referrals


Outbound Sales Calls


Merchant Service, Treasury Products, and Credit Card Accounts


Wire Transfers


Check orders


Stop Payments


Research Requests


General Account Maintenance


Debit Card Issues/Error Resolution


Special Projects


Assist with other job related duties as requested by supervisor/manager

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 





Previous Banking experience required


High School Graduate or High School equivalency


Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines


Work well individually and with a team while maintaining a positive attitude


Must demonstrate a business professional image and demeanor


Must be able to communicate professionally both verbally and in writing


Work well under stress and deadlines while managing multiple tasks


Must be able to sit and/or stand for long periods of time during the workday


Must be able to lift (on occasion) 10-20 pounds


Critical thinking skills- Able to consider all options to assist the customer


Excellent work ethic required


Must be flexible and able to work additional hours when crucial to the branch environment


Able to perform opening and closing duties while maintaining security standards


Attendance and punctuality is an essential function of the job




BancFirst, Seminole

2nd & Broadway

Seminole, OK  74818




Full Time

M-F, Saturdays when scheduled



Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $7 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-four Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.


Diversity…Our differences enhance business performance.


  • Security / Protective Services
  • Administrative, Mgmt.
  • Customer Service
  • Law Enforcement/Security
  • Professional

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Seminole, Oklahoma

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Seminole, Oklahoma

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