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30 days old

Customer Service Representative

Tishomingo, Oklahoma
  • Job Status
    Full Time










Customer Service Representative (CSR)


Tishomingo, OK                                                   












Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.






ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




Responsible for the opening of new accounts




Utilize Connections and the On-boarding process to grow customer relationships




Efficiently process customer requests, including but not limited to, account maintenance, check orders, stop payments, ATM/Check Card disputes, balance inquiries, balance transfers, etc.




Responsible for maintaining legal documents




Promote BancFirst services through cross selling banking products to new and existing clientele




Extraordinary customer service at all times




Assist with other job related duties as requested by supervisor/manager




Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.










Must possess the ability to work very well with all kinds of people and enjoy heavy customer service tasks




Previous banking experience and/or customer service experience in related field preferred




Knowledge of policies and procedures as well as federal guidelines




Ability to acquire an understanding of BancFirst products and services




Proficient in computer usage, strong knowledge of Microsoft Office




Able to communicate professionally both verbally and in writing




Must be able to interact with other offices and departments for accurate resolutions to problems and errors, while continuing to complete job tasks in a timely manner




Must be flexible and able to work additional hours when crucial to the branch environment




Critical thinking skills




Work well under stress and deadlines while managing multiple tasks




Must demonstrate a business professional image and demeanor at all times




Attendance and punctuality is an essential function of the job








820 East Main Street


Tishomingo, OK  73460








Full Time


M-F, Saturdays as scheduled






Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $7 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-four Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.




Diversity…Our differences enhance business performance.


  • Administrative, Mgmt.
  • Customer Service
  • Professional

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Customer Service Representative

Tishomingo, Oklahoma

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Tishomingo, Oklahoma

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