The Oklahoman

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27 days old
2017-10-252038-01-18

Customer Sevice Representative

Stratford
  • Job Status
    Full Time

 

 

 


 

 

 

 

 


 

 

 

 

 

 

 

Customer Service Representative

 

Stratford, OK          

 

 

 

 

 

 

 

POSITION SUMMARY

 

 

 

Ideal candidate is seeking long term employment with room for advancement, is committed to providing world class customer service while complying with policy and procedure, and has an outstanding personality.

 

 

 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

Products Sales and Referrals

 

 

 

Outbound Sales Calls

 

 

 

Merchant Service, Treasury Products, and Credit Card Accounts

 

 

 

Wire Transfers

 

 

 

Check orders

 

 

 

Stop Payments

 

 

 

Research Requests

 

 

 

General Account Maintenance

 

 

 

Debit Card Issues/Error Resolution

 

 

 

Special Projects

 

 

 

Assist with other job related duties as requested by supervisor/manager

 


 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

 

  

 

REQUIREMENTS:

 

 

 

Previous Banking experience required

 

 

 

High School Graduate or High School equivalency

 

 

 

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines

 

 

 

Work well individually and with a team while maintaining a positive attitude

 

 

 

Must demonstrate a business professional image and demeanor

 

 

 

Must be able to communicate professionally both verbally and in writing

 

 

 

Work well under stress and deadlines while managing multiple tasks

 

 

 

Must be able to sit and/or stand for long periods of time during the workday

 

 

 

Must be able to lift (on occasion) 10-20 pounds

 

 

 

Critical thinking skills- Able to consider all options to assist the customer

 

 

 

Excellent work ethic required

 

 

 

Must be flexible and able to work additional hours when crucial to the branch environment

 

 

 

Able to perform opening and closing duties while maintaining security standards

 

 

 

Attendance and punctuality is an essential function of the job

 

 

 

 

 

LOCATION

 

BancFirst, Stratford

 

110 W. Smith Street

 

Stratford, OK  74872

 

 

 

 

 

HOURS

 

Full Time

 

M-F, Saturdays when scheduled

 

 

 

 

 

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $6 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-four Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/Minority/Female/Disability/Veteran/LGBTQ
 

 

 

 

Diversity…Our differences enhance business performance.

 

 

 

 

 

 

 

 

Categories

  • Security / Protective Services
  • Administrative, Mgmt.
  • Customer Service
  • Law Enforcement/Security
  • Professional

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Customer Sevice Representative

BancFirst
Stratford

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Customer Sevice Representative

BancFirst
Stratford

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