The Oklahoman

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27 days old

Customer Sevice Representative

  • Job Status
    Full Time
















Customer Service Representative


Stratford, OK          












Ideal candidate is seeking long term employment with room for advancement, is committed to providing world class customer service while complying with policy and procedure, and has an outstanding personality.






ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




Products Sales and Referrals




Outbound Sales Calls




Merchant Service, Treasury Products, and Credit Card Accounts




Wire Transfers




Check orders




Stop Payments




Research Requests




General Account Maintenance




Debit Card Issues/Error Resolution




Special Projects




Assist with other job related duties as requested by supervisor/manager



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.










Previous Banking experience required




High School Graduate or High School equivalency




Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines




Work well individually and with a team while maintaining a positive attitude




Must demonstrate a business professional image and demeanor




Must be able to communicate professionally both verbally and in writing




Work well under stress and deadlines while managing multiple tasks




Must be able to sit and/or stand for long periods of time during the workday




Must be able to lift (on occasion) 10-20 pounds




Critical thinking skills- Able to consider all options to assist the customer




Excellent work ethic required




Must be flexible and able to work additional hours when crucial to the branch environment




Able to perform opening and closing duties while maintaining security standards




Attendance and punctuality is an essential function of the job








BancFirst, Stratford


110 W. Smith Street


Stratford, OK  74872








Full Time


M-F, Saturdays when scheduled






Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $6 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-four Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.




Diversity…Our differences enhance business performance.










  • Security / Protective Services
  • Administrative, Mgmt.
  • Customer Service
  • Law Enforcement/Security
  • Professional

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