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Director of Academic Advisement

OSU - Oklahoma City

Oklahoma City, Oklahoma 73107
Job Type:
Job Status:
Full Time
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Job Details

OSU - Oklahoma City, located in the heart of Oklahoma City, is looking for a Director of Academic Advisement


Job Summary:

 The Director of Academic Advisement provides oversight of the Academic Advisement and Disability Services departments and serves as a key member of the campus enrollment management leadership team. This position is responsible for managing student academic advisement and disability services, cultivating and maintaining effective relations with campus and community partners, and creating strategies for new and current student engagement. This is a functional supervisory position that is also charged with providing individualized academic advisement to students.





Essential Job Functions:




  • Provides leadership in the development and advancement of OSU-OKC’s strategic advisement, retention and enrollment goals.
  • Develops, implements and manages a current student engagement plan to promote persistence and completion.
  • Actively participate on the enrollment management leadership team and campus committees.
  • Works effectively and collaboratively with all segments of the university community to manage advisement and retention related operations and initiatives.
  • Develops innovative proposals to engage the campus community in the process of student onboarding and continuous advisement.
  • Articulates knowledge of advisement strategies and disability services policies to internal and external colleagues and university partners.






  • Effectively leads and supervises the Academic Advisement and Disability Services staff.
  • Administers the Academic Advisement/Disability Services budget.
  • Develops, implements and manages assessment practices and prepares customized reports.
  • Identifies areas for improvement and implements solutions through continuous process improvement strategies.
  • Provides oversight of departmental publications, marketing materials, webpages, and social media platforms.
  • Responsible for the administration of departmental technologies, software, and student information system (Banner) modules.
  • Maintains understanding of and compliance with policies and procedures related to registration, academic advisement, graduation, and disability services.






  • Serves as a functional academic advisor and performs advising duties.
  • Assists students with disabilities with requests for accommodations.
  • Assumes the duties of direct reports as needed.
  • Participates in ongoing cross-training in order to provide recruitment outreach and admission/enrollment assistance as needed.






  • Maintains and analyzes student data related to advisement and disability services. Prepares reports to inform the development of campus and departmental strategies.
  • Maintains and analyzes student advising data that inform and enhance persistence and completion strategies.




The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.






     Bachelor’s degree

Preferred Qualifications:

  •  Experience in higher education advisement and disability services operations
  • Demonstrated leadership and management/supervisory experience.

Work Experience:


  • Minimum of five years progressively responsible work experience.
  • Knowledge and experience serving as an academic advisor.
  • Experience working in a fast-paced and customer service rich environment.
  • Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision.



Knowledge, Skills, and Abilities:

  •  Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately.
  • Exceptional problem solving and critical thinking skills required.
  • Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
  • Ability to think objectively and interpret meaningful themes from quantitative and qualitative data
  • Demonstrated coordination, planning, and organizational skills
  • Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads and public/student contact.
  • Ability to work independently and also collaborate within a team environment while effectively managing multiple priorities and deadlines.
  • Ability to thrive in a high-paced and dynamic environment.
  • Very strong experience working with office technologies including but not limited to: office computers, scanners, internet, Microsoft Office (Word, Excel, Outlook).
  • Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff and community partners.
  • Ability to perform basic math functions.
  • Passion for assisting students with educational endeavors and representing the OSU brand with positivity and professionalism 




Working Conditions:  


  • Must be able to work flexible schedule to include some morning, evening and weekend hours.
  • Must be able to work in an often busy and noisy environment.


Physical Requirements:


  • Duties require extended periods of sitting, talking and listening.


The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.




Apply online at https://jobs.okstate.edu

For questions about applying call 405-945-3206


Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.






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