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Identity Management Lead


Oklahoma City, OK
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Job Details

Identity Management Lead

Identity Management Lead

Location:  Oklahoma City, OK, US, 73120

Req ID: 89281

BASIC PURPOSE: Under the direction of the Manager of Information Security, the Identity Management Lead serves as the process owner for Identity Management throughout the Love’s organization.  The Identity Management Lead coordinates with multiple IT teams to ensure that all activities surrounding identity are performed effectively.  These activities include (but are not limited to) provisioning and deprovisioning, user transfers, password management, privileged account management, two factor authentication, and single sign on.  The Identity Management Lead participates in projects to ensure that the overall architecture of identity across the Love’s organization is consistent and reliable.  The Identity Management Lead will direct the work of junior Identity Management personnel.



  • Under the direction of the Manager of Information Security, serve as the overall process owner for Identity Management.
  • Facilitate and promote collaboration between Identity Management teams, both internal and external
  • Assist in collaborating with various Identity Management stakeholders including Human Resources (HR), Information Technology (IT), Legal, and others to ensure effective communication and coordination across the enterprise related to identity and entitlement management policies, procedures, and standards.
  • Perform and/or lead administration duties for the Identity Management lifecycle within Active Directory.
  • Participate in the deployment of interfaces between the directory, source and target systems. 
  • Partner with application developers, SAP administrators, and other IT teams to on-board new applications and systems into the Identity Management program. 
  • Make recommendations and assist in the implementation of changes to strengthen processes, procedures and compliance resulting in enhanced Identity Management practices.
  • Establish and maintain good working relationships with all Identity Management customers.
  • Assist with application certifications and attestations. 
  • Assist with unique/complex security identity or access requests.
  • Capture enterprise objectives and develop support strategies that map to Identity Management service offerings.
  • Assist with the implementation and administration of Privilege Account Management solution with existing and new IT systems and applications.
  • Assist in documenting and maintaining effective internal Identity Management control processes and procedures.
  • Prepare reports and artifacts for internal and external audits.
  • Prioritize and manage tasks and projects in a timely manner.
  • Ensure information security goals are risk-based and aligned with business objectives.
  • Receive and respond to after hour communications as necessary.
  • Other duties assigned as needed.



  • Education:
    • HS Diploma or equivalent required
    • Bachelor’s Degree preferred
    • Professional certification in Information Security or Systems Administration preferred




  • Experience:
    • 3+ years of experience performing hands-on identity lifecycle administration
    • Experience with password management, privileged account management, single sign-on, and two factor authentication
    • 1-3 years’ experience in Information Security or Systems Administration
    • Experience mentoring and/or leading junior personnel
    • Strong scripting and automation background
    • Strong history implementing and improving security processes and solutions



  • Skills:
    • Excellent technical knowledge of IT infrastructure
    • Good understanding of the Company’s goals and objectives
    • Ability to identify process improvements – enhancing and adding efficiencies to existing practice
    • Knowledge of applicable data privacy practices and laws
    • Ability to conduct research into issues and products as required
    • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
    • Strong interpersonal, written and oral communication skills
    • Ability to present ideas in a user-friendly language
    • Highly self-motivated and directed
    • Keen attention to detail
    • Proven analytical and problem-solving abilities
    • Strong customer service orientation; experience working in a team-oriented, collaborative environment
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • Occasional lifting up to 25 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator
    • Requires normal range of hearing and vision

Job Function(s): Information Technology
Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. 

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Telecom, Telecommunications, Manager, ERP, SAP, Technology, Management

Taking care of our customers and taking care of our people every day!

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