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Loan Operations QC Manager

MidFirst Bank


Location:
Oklahoma City, OK
Date:
03/24/2017
Job Code:
9477
Categories:
  • Retail
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Job Details

Loan Operations QC Manager - Oklahoma City OK 73118 Skip Navigation
Loan Operations QC Manager
  • Job ID #: 9477
  • Functional Area: Management
  • Employment Type: Full-Time Regular
  • Education Required: Bachelors Degree
  • Location: Oklahoma City, OK
  • Department: Ops Tech Retail 1st Line
  • Hours of Work: 8:00 - 5:00
  • Experience Required: 3 - 5 Years


Position Description:
The Loan Operations QC Manager is responsible for the design, implementation, and management of the Operations QC Plan.  

Specific responsibilities include:
• Create a QC framework and process that includes unified taxonomies, assessment tools, data and reporting tools
• Document quality and compliance standards by studying product, consumer, and regulatory requirements with business unit management
• Create inventory of policies and procedures that serve as controls, ensuring management is aware of and agree with key controls
• Establish inspection standards, devise testing methods and procedures
• Establish documentation standards for inspection results, rework processes, and overall performance
• Track and monitor corrective actions
• Prepare quality management reports by collecting, analyzing, and summarizing information and trends
• Engage and meet regularly with audit and compliance to review and design testing scenarios/strategies, develop and execute testing plans and report any feedback in a structured format for management
• Monitor regulatory environment, review new and revised regulations and standards, and establish a continuous cycle of improvement of the QC Plan
• Provide recommendations on addition and / or deletion of key controls, or the review of key controls, based the organization’s risk appetite
• Maintain a positive working relationship with business unit management
• Maintain QC staff by recruiting, selecting, orienting and training employees
• Maintain QC staff job results by coaching, counseling, planning and appraising job results
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing professional networks
• Assist with projects for new products, features or services to ensure that appropriate controls are identified for review
• Provide assistance with policy, procedure or control changes related to regulatory or legal changes and/or findings
• Prepare and respond to regulatory agencies
• Perform miscellaneous duties as assigned.


Position Requirements:
The ideal candidate will have experience in quality control, quality assurance, compliance testing or audit roles for financial services company.    This position requires:
• Management experience
• Working knowledge of regulations and standards in banking and finance
• Strong attention to detail
• Ability to keep information confidential
• Assertive
• Ability to manage processes
• Self-starter and self-directed worker
• Ability to analyze information
• Technical understanding
• Developing standards
• Dealing with complexity
• Problem solving
• Strong oral and written communication skills


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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