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Loss Prevention Coordinator

Loves


Location:
Oklahoma City, OK
Date:
05/26/2017
Job Code:
 85741
Categories:
  • Financial Services
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Job Details

Loss Prevention Coordinator
Loss Prevention Coordinator
Location:  Oklahoma City, OK, US, 73120

Req ID: 85741

BASIC PURPOSE: The primary purpose of the Loss Prevention Coordinator is to assist shrink reduction efforts through auditing, training and awareness programs. The Loss Prevention Coordinator will also maintain a rapport with operations as well as corporate managers at all levels to ensure timely and accurate reporting of loss trends and communication of policies, procedures and guidance. The Loss Prevention Coordinator will assist in store investigations and maintain databases of LP information to ensure legal compliance and Company procedural adherence.

 

MAJOR RESPONSIBILITIES:

  • Troubleshoot equipment issues such as DVRs and CCTV cameras; order replacement parts as necessary.
  • Run exception reporting and journal tools to assist operations personnel in detecting fraud and shrink; communicate any issues to the appropriate manager or operations director.
  • Assist the LP staff and/or store operations managers in investigating ad hoc theft incidents and shrink investigations.
  • Maintain accurate and complete records of equipment issues through the help desk and internal programs.
  • Assist operational managers with day-to-day operational LP hurdles, such as equipment operation and audit assistance.
  • Liaise with GLP to identify problem LP equipment and have it repaired or replaced in a reasonable time.
  • Utilize LP tools to document and preserve any data regarding ongoing cases worked by LP.
  • Coordinate shipment of DVRs to stores in accordance with Company policy for box reviews and full store investigations.
  • Utilize case management software to follow up with incidents with law enforcement and government officials with the intention of recovering losses through restitution. 
  • Other duties assigned as needed.

 

EDUCATION AND EXPERIENCE:

  • Education:
    • HS Diploma or equivalent required
  • Experience:
    • 2 years of store operations/customer service or higher preferred

 

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Hard skills: Knowledge of Microsoft Office and windows, and POS Software a plus
    • Soft Skills: Attention to detail; ability to handle confrontation in a professional manner; ability to multitask and manage several processes at once with minimal supervision
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.
      • Manual dexterity sufficient to operate a computer keyboard and calculator.
      • Requires normal range of hearing and vision.

 

Job Function(s): Operations

Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, Oklahoma, and remains entirely family owned and operated. With more than 300 locations in 40 states, Love’s approximate growth rate is 20 stores per year. Love’s has consistently ranked in the top 10 on Forbes’ Magazine’s annual listing of America’s largest privately held companies. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment these values will not only continue our legacy of growth, it will also ensure your successful career.

Taking care of our customers and taking care of our people every day!

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