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MoneyLine Supervisor

MidFirst Bank

Oklahoma City, OK
Job Code:
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Job Details

Job Title: MoneyLine Supervisor
Company: Midfirst Bank
Jobid: 9631
Job Type:
Location: Oklahoma City, OK 73101


Position Description:

The successful candidate will be responsible for managing the daily operation and providing support to the employees of the MoneyLine Call Center. Some of the responsibilities include employee supervision, leadership, motivation and coaching. Overall Call Center factors are also considered, including service quality, operations management and success in achieving performance measures.

Supervisors are needed for the following schedules:
- 7:00 am - 4:00 pm or 8:00 am - 5:00 pm, Monday to Friday
- 11:00 am - 8:00 pm or 12noon - 9:00 pm, Monday to Friday

Additionally, Supervisors will be required to work 8:00 am to 3:00 pm on alternating Saturdays. When scheduled to work Saturday, the employee will be on call for Sunday. When scheduled for Saturday the employee will have a scheduled day off during that week or following week based on business needs.

Position Requirements:

Previous management or supervisory experience and a background in the financial industry is required. Experience in a call center setting is preferred, but not required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job ID:9631

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