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Policy & Program Officer, State Equal Opportunity Officer

Oklahoma State University - OKC

Oklahoma City, Oklahoma 73107
Job Type:
Job Status:
Full Time
1st Shift
  • Administrative / Office
  • Executive
  • Professional
Oklahoma State University - OKC
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Job Details

OSU – Oklahoma City, located in the heart of Oklahoma City, is looking for a Policy & Program Officer, State Equal Opportunity Officer

Position Summary

The Policy and Program Officer and State Equal Opportunity Officer serves as the OOWD’s liaison with the U.S. Department of Labor’s Civil Rights Center, and is responsible for coordinating a recipient’s obligations under Section 188 of the Workforce Innovation and Opportunity Act (WIOA) and Section 29 CFR Part 38 of related regulations, requiring nondiscrimination and equal opportunity in the administration, oversight and delivery of WIOA-related services, aid, benefits, training, and employment practices. All EO Officers are responsible for monitoring and investigating the recipient’s activities, and the activities of the entities that receive WIOA Title I funding, and working with other WIOA partner agencies that operate federal programs, including: Department of Rehabilitation Services, Department of Career and Technology Education, and the Employment Security Commission, among others. This position is responsible for conducting training, evaluations, coordination, and capacity building about equal opportunity and nondiscrimination requirements, including how to file a complaint of discrimination; undergoing training to maintain the competency of the EO Officer and staff; overseeing the development and implementation of the nondiscrimination plan; monitoring that includes data collection and analysis; reviewing all policies and procedures to ensure they are non-discriminatory; developing written policies and procedures for processing complaints of discrimination, to include a tracking system of the complaints; and ensuring Limited English Proficiency (LEP) policies and procedures are written and followed.


The Policy and Program Officer and State Equal Opportunity Office is responsible for offering interpretation and application of the Workforce Innovation and Opportunity Act (WIOA) in compliance with state law in Oklahoma, in other areas that do not present an actual or apparent conflict of interest with the responsibilities of an EO Officer. The person in this position will assist in quality policy development processes, writing local program policy, and ensuring policy implementation through appropriate monitoring. The Policy and Program Officer supports and provides back up, as needed, to other Policy and Program Officers, and leadership positions. In conjunction and cooperation of programmatic staff, this position interprets, develops, issues and implements program policies to ensure statewide service delivery meets the standards outlined by the WIOA Act and Regulations.


Work Experience

Five years of experience working with federal or state law, or an equivalent combination of education and experience.


Experience with federal Department of Labor programs and grants preferred.


Direct experience with the Workforce Innovation and Opportunity Act, or its predecessor the Workforce Investment Act; and/or direct experience with EEO/AA/ADA and labor law preferred.



Knowledge, Skills, and Abilities


Knowledge of:

  • Federal, State, and local legislation, case law, and regulations pertaining to EEO, including:

    • WIOA Section 188 and related civil rights laws

    • Title VI of the Civil Rights Act of 1964

    • Section 504 of the Rehabilitation Act of 1973; and the ADA of 1990 as amended

    • The Age Discrimination Act of 1975

    • Title IX of the Education Amendments Act of 1972

    • Related retaliation clauses

  • Discrimination complaint investigation techniques.

  • Principles and practices of public administration, governmental budgeting, supervision, personnel administration, analytical procedures, and modern office management methods and practices.

  • Qualitative and quantitative (statistical) analysis techniques.

  • Principles and methods of recruitment, selection, and upward mobility of employees, if needed.

Skill in:

  • Collecting and analyzing large volumes of data and reaching a conclusion supported by research.

  • Analyzing complex problems and identifying alternative actions and solutions.

  • Building a consensus among parties with competing or conflicting interests.

  • Presenting ideas effectively verbally and in writing.

  • Eliciting information and effectively listening.

  • Counseling and resolving problems.

  • Use of computers, computer applications, and software.

Ability to:

  • Interpret and apply regulatory practices, rules, and policies to factual situations.

  • Conduct investigations and write clear, concise reports.

  • Gather, interpret, analyze, and evaluate data.

  • Operate with a high degree of ethical and professional obligation.

  • Identify ramifications of decisions, anticipate problems, and take proactive action.

  • Supervise professional and clerical staff, if needed.

  • Establish and maintain effective working relationships with people of diverse backgrounds, both internal and external to the organization.

  • Work well in a team environment.

  • Meet urgent deadlines with short-turnaround times in a highly political environment.


Evidences a history of demonstrating ethical and professional behavior


Certifications &/or Licenses

Preferred: Mediator Certification; Project Management Certification



Bachelor’s Degree or equivalent combination of education and experience


Preferred Qualifications.

  • Juris Doctorate

  • Master’s Degree in public policy, public administration, or related field


Essential Job Functions:

  1. Investigate violations of equal opportunity laws and policies to ensure the public workforce system is employing and serving people without regard to race, religion, color, national origin, sex, age, or disability.
  2. Monitor and evaluate the adequacy and effectiveness of the policies and procedures used to guide EO/AA and ADA programs and compliance in workforce centers on a consistent basis.
  3. Interpret civil rights laws for the workforce system.
  4. Clarify issues regarding equal opportunity.
  5. Evaluate the workforce system to determine if systematic discrimination is occurring.
  6. Process complaints and act as arbitrator to mediate disputes.
  7. Develop guidelines for non-discriminatory practices.
  8. Keep informed on all current equal opportunity and affirmative action issues.
  9. Provide procedural information to complainants on filing charges of failure to adhere to equal opportunity and affirmative action policies and procedures.
  10. Disseminate information.
  11. Train state and local staff on EO issues and procedures, among other topics, and provide technical assistance as needed.
  12. Maintain open lines of communications and feedback for those who have reported discrimination.
  13. Maintain quality records.
  14. Create and timely submit quality state and federal reports and required plans and policies.
  15. Completes all mandatory training and participates in a minimum of two professional development each year.
  16. Performs other duties as assigned.


The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.


Working Conditions:

Normal office working environment; in-state travel required often, out-of-state travel for training and professional development also required on occasion.


Physical Requirements:

Normal office working environment.


The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.


Apply online at http://jobs.okstate.edu


For questions call 405-945-3206




Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University is a modern land-grant system of interdisciplinary programs that prepares students for success. OSU is America’s Brightest Orange. Through leadership and service, OSU is preparing students for a bright future and building a brighter world for all. As Oklahoma’s only university with a statewide presence, OSU improves the lives of people in Oklahoma, the nation, and the world through integrated, high-quality teaching, research, and outreach. OSU has more than 37,000 students across its five-campus system and more than 25,000 on its combined Stillwater and Tulsa campuses, with students from all 50 states and around 120 nations. Established in 1890, OSU has graduated more than 240,000 students to serve the state of Oklahoma, the nation and the world.



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