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Potting Technician

D & D Video Specialists

Oklahoma City, Oklahoma 73132
Job Type:
Job Status:
Full Time
1st Shift
  • Manufacturing / Production
  • Job Needed
  • Employment General
D & D Video Specialists
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Job Details

Position 1 Shipping/Receiving: Receives and ships merchandise, completes all appropriate paperwork and sends equipment to appropriate department. Records all information in the shipping and receiving logs for all packages received or shipped. Receives packages for and delivers packages to Purchasing/Inventory. Orders and stocks all Federal Express/shipping supplies. Verifies orders and shipping information before shipping equipment to clients. Ensures proper shipping by following company procedures.

Position 2 Customer Service: Handles all customer service related calls promptly with courtesy and professionalism. Notifies Customer Service Supervisor of all irate or uncooperative customers that he/she cannot handle. Prepares and faxes all quotes and delays of request for quote (unless customer requests a verbal repair quote). Receives and records all approvals and declines. Handles all loaners and everything pertaining to loaners. Runs reports and verifies jobs in progress once a week. Follows up with all customers once a week for any pending approvals. Handles and files all personal paperwork and time cards.


Must be able to lift 25 pounds. Attention to detail and good eye hand coordination a must.
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