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Risk Management Specialist


Oklahoma City, OK
Job Code:
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Job Details

Risk Management Specialist
Risk Management Specialist
Location:  Oklahoma City, OK, US, 73120

Req ID: 89761


This position is responsible for fully investigating claims involving general liability, workers compensation, auto liability, product liability and property damage. This position directs and documents the progress and develops a plan of action to satisfactorily and efficiently resolve each claim. 



  • Communicate with customers, employees, managers, witnesses, and other relevant parties to gather detailed facts of an incident.
  • Determine and evaluate injury/damages of each claim. 
  • Determine extent of liability. 
  • Negotiate settlement with claimant if appropriate.
  • Communicate with customers, employees, adjusters, attorneys and other relevant parties.  Maintain consistent communication when necessary.
  • Accurately document claim details.
  • Develop a plan of action and monitor each claim.
  • Provide support in weekly, monthly, quarterly, and annual reports as well as training presentations.
  • File new claims with proper carrier or state agency.
  • Other duties assigned as needed.



  • Education:
    • HS Diploma or equivalent required
    • College degree preferred
  • Experience:
    • 1 year experience in claims, customer service, or retail operations preferred



  • Skills:
    • Hard skills: Knowledge in Microsoft Office, keyboard with high degree of accuracy, and the ability to conduct research using a variety of sources
    • Soft Skills: Excellent written/verbal communication, detail oriented, ability to provide accurate documentation, flexibility and ability to prioritize projects, and conflict resolution skills
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.
    • Requires the ability to communicate via telephone for an extensive amount of time daily. 



Job Function(s): Human Resources

Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, Oklahoma, and remains entirely family owned and operated. With more than 300 locations in 40 states, Love’s approximate growth rate is 20 stores per year. Love’s has consistently ranked in the top 10 on Forbes’ Magazine’s annual listing of America’s largest privately held companies. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Risk Management, Manager, Workers Compensation, Finance, Management, Human Resources

Taking care of our customers and taking care of our people every day!



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