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Salesforce Administrator

Loves


Location:
Oklahoma City, OK
Date:
05/26/2017
Job Code:
 84421
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Job Details

Salesforce Administrator
Salesforce Administrator
Location:  Oklahoma City, OK, US, 73120

Req ID: 84421

BASIC PURPOSE:

The Salesforce Administrator is a member of the Marketing Technology team and is responsible for the overall performance and health of the Salesforce system for their respective business unit. This position will serve as a conduit between the business unit and the Marketing Technology team and will work to discover ways to streamline processes and improve data quality while focusing on a positive user experience and overall user adoption. This individual should not just know Salesforce but rather know how to use Salesforce to solve business problems and create opportunities for growth.

 

REQUIREMENTS:

  • Strong command of communication skills and ability to operate across various levels of the organization
  • Proven ability to act independently to determine methods and procedures on new or special assignments
  • Should possess excellent interpersonal and communication skills
  • Communicate effectively, both verbally and in writing, exhibit strong listening and feedback skills
  • Proven ability to thrive/be successful in a fast-paced corporate environment
  • Close attention to detail and excellent analytical skills
  • Ability to easily capture business requirements from the internal customer and communicate those needs to project team members including developers, project managers, IT staff and management
  • Ability to clearly communicate and explain complicated processes
  • Ability to quickly identify more efficient workflows and processes
  • Ability to serve as a change agent in the organization

 

RESPONSIBILITES:

  • Facilitate the creation of workflows where they don’t already exist by serving as an intermediary between multiple business groups
  • Daily administration, troubleshooting and technical support for the salesforce org
  • Responsible for the creation of change management processes and communication of all system changes to the end users
  • Maintenance of users, profiles, roles and permission sets
  • Management of system security settings
  • Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools
  • Generation of custom reports, report types, dashboards and general data analysis
  • Prep data and import/export using the data loader or other import tools
  • Management of various AppExchange products
  • Customization of standard objects, fields, page layouts and record types
  • Experience with Chatter group administration and Knowledge document management
  • Documentation of all system processes and training guides as needed
  • Train new and existing users on system functionality
  • Stay current on all release notes and communicate any new features or changes to the organization

 

#CB

#MO

 

Job Function(s): Marketing

Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, Oklahoma, and remains entirely family owned and operated. With more than 300 locations in 40 states, Love’s approximate growth rate is 20 stores per year. Love’s has consistently ranked in the top 10 on Forbes’ Magazine’s annual listing of America’s largest privately held companies. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment these values will not only continue our legacy of growth, it will also ensure your successful career.

Taking care of our customers and taking care of our people every day!

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