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Support Technician (Information Services)

Oklahoma State University


Location:
Oklahoma City , Oklahoma 73107
Date:
04/05/2017
2017-04-052038-01-18
Job Type:
Employee
Job Status:
Full Time
Categories:
  • Computer / IT
Oklahoma State University
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Job Details

OSU – Oklahoma City, located in the heart of Oklahoma City, is looking for a Support Technician (Information Services)   

 


Job Summary:

 

As top tier help desk support, this position will be responsible for the installation of hardware and software on faculty, staff and instructor station machines; will restore and back-up system files, provide technical support and training to campus users, install audiovisual equipment, and will assist Information Services Analysts with lab deployments, network printer deployments, and network runs.   



Salary:  $12.01 per hour




Requirements

 

Education:

Associate's Degree in Computer Sciences or related discipline. Work experience may be substituted for degree requirements 

 

Experience:

One to two years of experience in the installation and maintenance of software and hardware 

One to two years of experience in providing support to users for office automation applications, such as word processing, spreadsheets, databases, electronic mail, web browsers, and other productivity software   

 

Knowledge/Skills/Abilities:

Working knowledge and ability to install hardware and software 

Ability and skill to collaborate with other IS personnel to resolve system and network issues 

Strong communication skills   

 

Working Conditions:

Works overhead on ladders, under desks and in enclosed spaces.  Some work will be performed in dusty construction environments.  PPE will be provided by employer.

Requires lifting of up to 50 lbs. (if an object weighs more than 45 pounds, OSU-Oklahoma City requires this to be a two person lift.

Requires proper handling of computer and network components.

Use of both hands in repetitive actions, simple grasping, fine manipulation, bending or stooping.

 

Apply online at http://jobs.okstate.edu

For questions call 405-945-3206

 

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

 

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