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13 days old

Early Settlement Mediation Administrative Assistant Oklahoma County Program

Oklahoma City, Oklahoma 73107
  • Job Type
  • Job Status
    Part Time


The Administrative Assistant of the Early Settlement Mediation program works under supervision of the Director to support the operational activities and professional service coordination for the Oklahoma County Early Settlement Mediation program.  This position is responsible for staffing the Oklahoma County Courthouse (Downtown Oklahoma City).  Duties include sending out a weekly calendar with small claims mediation opportunities, communicating with the judge’s court staff, logging volunteer mediator hours, and maintaining a supply of mediator forms.




1.      Coordinate mediation services under the direction of the program director.

2.      Develop relationships with community volunteers and organizers.

3.    Provide supervision over volunteer mediators when they mediate.

4.    Attend training and obtain/maintain certification in basic mediation.

5.      Maintain a month case log for small claims cases to be used for reporting to the State Director of Dispute Resolution and Supervisor, OSU-OKC.

6.      Completes all mandatory training and participates in a minimum of two professional development opportunities each year.

7.      Performs other duties as assigned


The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.



Demonstrated verbal and written communication skills in support of a public program.


  • Demonstrated organizational ability and experience in case management.
  • Ability to prioritize, resolve issues, multi-task, and maintain schedules and deadlines.
  • Candidate must be an active listener and possess excellent communication skills.
  • Evidences a history of demonstrating ethical and professional behavior.
  • Ability to self-manage and identify areas of need and complete day-to-day activities.
  • Excellent and proven experience working in Microsoft Office suite including Excel.


High School diploma with qualified experience or Associates Degree in counseling, public service, justice and/or equivalent work experience.




  • Bachelor’s degree in public service, justice and or work experience in supporting conflict resolution programs preferred. 
  • Applicants who are attending law school will be given preference.
  • 1-2 years’ experience in professional program support, operational reporting and case management.




  • Must be able to work a flexible schedule to ensure office coverage during volume periods including 8:30 – 11:30 am M-F
  • Work will be performed in an office environment with a significant amount of public contact, in person, by telephone and via email. 
  • Local travel may be required.
  • Must have a current Driver’s License.



  • Must be able to handle high volume of phone calls. emails and in person inquiries.
  • Must have a valid Oklahoma driver’s license and be able to drive to and from various other locations. 
  • Duties require extended periods of sitting, talking, listening and computer usage.


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Early Settlement Mediation Administrative Assistant Oklahoma County Program

OSU - Oklahoma City
Oklahoma City, Oklahoma 73107

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Early Settlement Mediation Administrative Assistant Oklahoma County Program

OSU - Oklahoma City
Oklahoma City, Oklahoma

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