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3 days old

Graduation Services Coordinator

Oklahoma City, Oklahoma 73107
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift, 2nd Shift, Weekends

Job Details: 

The Graduation Services Coordinator is responsible for oversight of graduation processing, degree certification and awarding, and functional oversight of degree auditing software. This position processes graduation applications, evaluates degree requirements, and determines eligibility for graduation. The graduation services coordinator supports the day-to-day operations of the Office of the Registrar and the Graduation Office and provides personalized assistance to students, faculty, and staff. 

Rate of Pay: $17.92 per hour

Essential Job Functions: 

  1. Interpret federal, state, and institutional policies and professionally communicate these to faculty, students, and staff. Maintain a current understanding of academic policies, procedures, and processes related to student records. The Office of the Registrar is accountable for compliance with institutional and OSRHE policies.
  2. Evaluate and process graduation applications, as well as communicate graduation status to students and academic advisors. Serve as the primary contact for graduation related policies and procedures.
  3. Ensure the accuracy, integrity and completeness of students’ degree requirements for degree certification in compliance with institutional, state and federal regulations. Perform post-graduation duties, including but not limited to diploma processing.
  4. Serve as the primary functional user for institutional degree auditing software. Provides degree audit training and assists advisors with degree requirement exception processing.
  5. Monitors and updates curriculum changes across various campus systems including degree audit software and other campus communications.
  6. Promote graduation and transfer activities using various communication strategies. In collaboration with University Communications, create and maintain Graduation publications, marketing materials, and webpages.
  7. Assist the Advisement Team by providing academic advisement support to first-time, transfer, and returning students; strategizing with students on the timely completion of degree requirements and focusing on academic/career success
  8. Coordinate data collection and reporting related to student outcomes. Collaborate with Office of Institutional Effectiveness to report graduation and commencement data.
  9. Provide frontline Registrar Services support as needed, including but not limited to ongoing review of student records, change of majors, data corrections, transcript processing, and enrollment verifications.
  10. Retain accurate student records and maintain student confidentiality by observing policies related to student privacy (FERPA).
  11. Scan all incoming documents to the student electronic file. Maintain a document verification and destruction schedule in compliance with state historical record management policies
  12. Completes all mandatory training and participates in meetings and professional development activities.
  13. Performs other duties as assigned.


The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. 



Bachelor’s degree or equivalent experience

 Work Experience: 

  • Minimum of three years progressively responsible work experience in a related field.
  • Experience working in a fast-paced and customer service rich environment.
  • Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision. 


Knowledge, Skills, and Abilities: 


  • Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately.
  • Exceptional problem solving and critical thinking skills required.
  • Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
  • Ability to think objectively and interpret meaningful themes from quantitative and qualitative data
  • Demonstrated coordination, planning, and organizational skills
  • Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads and public/student contact.
  • Ability to work independently and also collaborate within a team environment while effectively managing multiple priorities and deadlines.
  • Ability to thrive in a high-paced and dynamic environment.
  • Very strong experience working with office technologies including but not limited to: office computers, scanners, internet, Microsoft Office (Word, Excel, and Outlook).
  • Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff and community partners.
  • Ability to manage multiple priorities imposed by frequent deadlines, peak workloads and public/student contact.
  • Ability to perform basic math functions.
  • Passion for assisting students with educational endeavors and representing the OSU brand with positivity and professionalism
  • Ability to work effectively in a diverse community and meet the needs of diverse student populations.


 Preferred Qualifications: 


  • Prior work experience in a college Registrar’s Office or related field.
  • Prior experience related to records management, curriculum processes and related policies.
  • Knowledge and experience with graduation processing/degree certification.
  • Superior written and verbal communication skills


Working Conditions:   

  • Must be able to work a flexible schedule to include some evenings and weekends in an often times busy and noisy environment.
  • Work will be performed in an office and classroom environment with a significant amount of public contact, in person, by telephone and via email.

Physical Requirements: 

  • Duties require extended periods of sitting, talking and listening, extensive use of computers, telephone and other office equipment.
  • Ability to operate a motor vehicle to attend off campus meetings.

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations. 


Apply online at

For questions about applying call 405-945-3206 

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.


Posted: 2019-10-11 Expires: 2038-01-18

Oklahoma State University is a modern land-grant system of interdisciplinary programs that prepares students for success. OSU is America’s Brightest Orange. Through leadership and service, OSU is preparing students for a bright future and building a brighter world for all. As Oklahoma’s only university with a statewide presence, OSU improves the lives of people in Oklahoma, the nation, and the world through integrated, high-quality teaching, research, and outreach. OSU has more than 37,000 students across its five-campus system and more than 25,000 on its combined Stillwater and Tulsa campuses, with students from all 50 states and around 120 nations. Established in 1890, OSU has graduated more than 240,000 students to serve the state of Oklahoma, the nation and the world.

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Graduation Services Coordinator

OSU - Oklahoma City
Oklahoma City, Oklahoma 73107

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